Frequently Asked Questions
Below are some of are common questions about our Booking and Rental Process
Booking and Rental Process
What’s the timeline for booking?
We recommend booking early, especially for peak seasons.
- Signature Collection: Last-minute? We may have availability just ask!
- Custom Designs: 4+ months ahead is ideal, but we’ll do our best to make it happen. Reach out anytime to check!
What's included in your rental services?
Everything you need, no surprise fees, no stress:
- Delivery – Free within 40 miles of North Austin
- One-Time Setup – We handle the setup styling to ensure everything is flawless
- Return Pickup – After the celebration, we’ll come back and pack it up
Delivery outside our radius and additional relocation setup are available upon request.
Do you require a deposit?
Yes, to reserve your date, we will request for a non-refundable retainer fee that will be applied towards your final bill as follows:
- Signature Collection: 30%
- Custom Designs: 40%
The remaining balance is due 30 days before your event.
Can I make changes to my order after booking?
You can adjust designs or quantity up to 60 days prior to your event. For custom designs it will depend on production stage.
Last-minute updates varies on availability and a rush fee.
What happens if it rains for my outdoor wedding?
Our florals are heat and cold resilient but must be kept dry for best appearance. If rain is expected, we recommend an indoor backup. In cases of severe weather, we may need to retrieve the rentals early, but we’ll work with you to find the best option!
Below are some common questions about Customization and Options
Customization and Options
Can I customize my florals or only choose from pre-made options?
We’ve got options for every style and stress level:
- Signature Collections – Ready-to-rent, designed to wow, and easy to customize with color or floral swaps.
- Custom Designs – Want something totally you? We’ll source the blooms and bring your vision to life.
Let’s chat details and build your perfect floral fit!
Can I mix and match floral pieces from different collections?
Yes! You can mix and match from collections and select what is the best decor pieces for your event.
We're here to help and can guide you through it!
Can I reuse the floral arrangements after the ceremony for my reception?
Yes! We offer an Onsite Relocation Service to maximize your rentals by repurposing your floral decor for a small fee just let us know.
Do you offer rental packages for different budgets?
Absolutely! Our curated packages are designed to give you a cohesive, luxury look without the stress.
- Thoughtfully styled for the most memorable moments
- Bundle and save, more value, less guesswork
- Easily customizable to fit your vibe and budget
Browse online or request our Floral Rental Price & Service Guide for all the details sent straight to your inbox!
Do I have to rent a full setup, or can I just choose a few pieces?
You're welcome to rent as little or as much as you need! Whether you're looking for just a few statement pieces or a full floral setup, we’re happy to help you create a look that fits your vision.
Can I purchase flowers to keep after my event?
Yes! While our rentals must be returned, we offer keepsake options, like bridal bouquets or floral centerpieces, for purchase. Let us know if you’d like to add one to your order!
Below are some common questions about our Faux Florals
About Faux Florals
How realistic are your faux flowers?
Our faux florals are hand selected for their are high-end, lifelike quality designs crafted from premium real-touch materials for an ultra-realistic look. These are not the artificial flowers you’ll find at craft stores, they are carefully sourced, top-tier blooms designed to mimic fresh florals flawlessly.
Why choose faux flowers over fresh?
Experience flawless, lifelike florals that stay picture-perfect all day. Faux florals offer a stunning, cost-effective, and stress-free alternative to fresh flowers. They won’t wilt, no season limitations, are heat and cold weather-resistant, allergy-free, and are more sustainable plus, they photograph beautifully!
How much does it cost to rent faux florals?
Our pricing depends on the scope of your event, but renting faux florals typically cost up to 60% less than fresh flowers.
- Rent a full ceremony setup for the price of one fresh flower arch
- Full service included, no surprise fees for delivery, setup, or pickup
- Save more with bundles or mix + match from our collection
Want the full scoop? Request our Price & Service Brochure we’ll guide you every step of the way.