Frequently Asked Questions
Below are some of are common questions about our Booking and Rental Process
Booking and Rental Process
How far in advance should I book my floral rentals?
We recommend booking early to secure your date!
Our ready-to-rent designs are available immediately. We do accept last minute rentals if availability allows, please reach out!
Custom orders may require up to 6 months for sourcing, but timing varies. Contact us for details!
How does the rental process work?
At Beyond Blooms, we keep rentals simple and stress-free!
- Inquiry & Availability – Fill out our inquiry form or email us to check your date. Share your wedding details, inspo photos, or Pinterest board.
- Consultation – If available, we’ll connect to discuss your vision and rental needs.
- Quote & Booking – After our chat, you'll receive a quote. To secure your date, a signed agreement and deposit are required.
- Delivery & Setup – On your big day, we handle delivery, setup, and pickup—so you can relax and enjoy!
What's included in your rental services?
Every rental includes our standard services at no extra cost:
- Local Delivery – Complimentary within 40 miles of our warehouse, serving Austin, TX, surrounding cities, and most major venues.
- One-Time Setup – Our team ensures a seamless setup, so your florals look perfect.
- Return Pickup – We’ll return to retrieve all rentals after your event.
No hidden fees. No surprise setup charges. Just clear, transparent pricing for a stress-free experience.
Want our full Floral Rental Service List with pricing? Fill out our inquiry form or contact us for a quote today!
What is the rental duration?
Our standard rental period covers your event day, including delivery, setup, and pickup at 10pm (late pickup available upon request for an additional fee).
If you need an extended rental, let us know, and we’ll check availability (additional fees may apply).
Do you require a deposit?
To secure your date, a 35% non-refundable deposit is required and applied to your total balance. For custom designs, a 50% non-refundable deposit is required to book and begin production. The remaining balance is due 30 days before your event.
What is your cancellation policy?
We know plans can change and strive to be flexible while protecting the time and resources invested in your rental.
- Cancellation: Retainer is non-refundable.
- 31-60 days before: Cancellation fee applies.
- Less than 30 days: Full balance is due.
- Custom orders: No refunds once production begins.
If your event date changes, let us know ASAP—we’ll accommodate if possible, based on availability.
Can I make changes to my order after it's been placed?
Changes are usually possible up to 60 days before your event. Custom designs have limited modifications based on production stage. Late changes may incur a rush fee and depend on availability.
What happens if it rains for my outdoor wedding?
Our high-quality faux florals withstand heat and cold but are not rainproof. If rain is expected, please have a backup indoor plan. Otherwise, we may retrieve rentals early without a refund. Let us know, and we’ll help find the best solution!
Do you offer delivery outside of your local area?
We deliver to major wedding venues in Austin, TX, and surrounding areas. If you're outside our standard range, we may accommodate for a delivery fee. Send us an inquiry, and we'll check availability for your location!
Are there any additional fees I should know about?
Our rental services cover delivery, setup, and pickup. Potential additional fees may include:
- Late-night pickup (after 10 PM) – $50 per hour
- Extended rental period – Varies based on request
- Delivery beyond 40 miles – $2 per mile
- Delivery outside our range – Varies based on request
- Onsite Relocation fee (moving florals from ceremony to reception) – $175–$300
- Minor Customization Fee – Minor floral adjustments to our Signature designs (adding 12–16 stems per display for color or specific flower requests) are available for an additional fee, pricing varies based on request.
No hidden fees. No surprise setup charges. Just clear, transparent pricing for a stress-free experience.
Below are some common questions about Customization and Options
Customization and Options
Do you offer custom designs, or do I have to choose from pre-made options?
We offer three rental options: Pre-Designed Collections, Minor Customization, and Fully Custom Creations.
- Pre-Designed Collections – Our curated, ready-to-rent florals offer the best value and are designed for a seamless, stress-free experience.
- Minor Customization – Want to tweak a pre-set design? We can adjust small details, like adding 12–16 stems per display to incorporate specific colors or flowers. Additional fees apply.
- Fully Custom Creations – For a one-of-a-kind look, we offer bespoke designs featuring premium floral sourcing and intricate arrangements. We recommend a consultation and custom quote for this option.
Can I mix and match floral pieces from different collections?
Yes! You can combine pieces from different Pre-Designed Collections to create a customized look. If you need adjustments beyond mix-and-match selections, minor customization may be available for an additional fee.
Can I reuse the floral arrangements after the ceremony for my reception?
Yes, we offer an onsite relocation service option feature that will let you maximize the floral rentals by repurposing arrangements from ceremony to the reception. The relocation service fee will be based on factors relating to the complexity of the relocation requests.
Can I see the flowers in person, receive samples, or schedule a mock setup?
At this time, we do not offer in-person viewings, samples, or mock setups. However, we provide detailed photos and videos showcasing our lifelike, premium artificial florals to ensure you feel confident in your rental selection.
Do you offer rental packages for different budgets?
Yes! Our curated wedding rental packages offer a simple, budget-friendly way to achieve a cohesive, luxury floral design. Use them as a foundation and customize as needed. Browse online or request our Floral Rental Service List for details!
Can I rent just a few floral pieces instead of a full package?
Absolutely! While our packages offer the best value, we also rent individual floral pieces. A minimum order requirements applies of $1500.
Can I purchase flowers to keep after my event?
Yes! While our rentals must be returned, we offer keepsake options, like bridal bouquets or floral centerpieces, for purchase. Let us know if you’d like to add one to your order!
Below are some common questions about our Faux Florals
About Faux Florals
How realistic are your faux flowers?
Our faux florals are luxury, high-end designs crafted from premium real-touch materials for an ultra-realistic look. These are not the artificial flowers you’ll find at craft stores, they are carefully sourced, top-tier blooms designed to mimic fresh florals flawlessly.
Why choose faux flowers over fresh?
Faux florals offer a stunning, cost-effective, and stress-free alternative to fresh flowers. They won’t wilt, are weather-resistant, allergy-free, and are more sustainable—plus, they photograph beautifully all day long!